Frequently Asked Questions
Can I dye the extension?
It is not recommended that you colour, dye or use silver shampoo on the extensions. We offer a vast variety of extension colours to match almost all hair colours. If you do choose to dye / colour the extensions it is done at your own risk and Angel Hair Extensions cannot be held responsible for any colouring which doesn’t go to plan. Once hair extensions have been coloured or chemically changed they are void from any guarantees.
Can I go on holiday with extension in?
Extensions are great for holidays as you can just wake up with long flowing hair and leave it naturally wavy without having to straighten or blow-dry it. It is recommended that you put your hair into a loose plait and coat it in conditioner whilst sunbathing and swimming. This way the hair will be protected from heat, chlorine and sun damage, and will stay in good condition.
What products do I need to use on extensions?
It is strongly recommended that you use products which are specifically designed for hair extensions. Using a normal shampoo which contains chemicals such as silicon and sulphate, or a shampoo which is too moisturising will break down the bonds and soften them, and they can then fall out easily. Conditioner can only be applied to the mid-lengths and ends of the hair as this will also soften the extension bonds if it is applied near the roots. It is important to keep extensions well conditioned as the hair is not attached to your scalp and is therefore not getting the vitamins and nutrients it needs. A hair extension brush such as a Tangle Teezer should be used as it will be more gentle on your hair than using a normal brush, which can catch the extensions and pull them out. We sell all of the recommended aftercare products to use with your extensions and these can either be purchased on our website or when you come in for your appointment. GLAM IT cannot be held responsible for any problems with the hair extensions if products other than the ones we sell / recommend are used on the extensions, and our guarantee is only valid for clients who purchase the correct aftercare products from ourselves.
How do I wash the extensions?
You should wait 48 hours before washing the pre-bonded extensions to allow for the bonds to set properly. Wash your hair a maximum of 2-3 times a week, not every day as the less stress put on the extensions through washing and drying the better. Always use the recommended products and wash your hair in a shower if possible, with your head upright, and massage your scalp gently whilst shampooing. Always pat hair gently with a towel after washing and do not rub, twist, or wrap the hair up in a towel on top of your head as this can pull on the roots of the extensions. A leave in conditioner should be used after the hair has been towel dried.
How do I prepare my hair for getting hair extensions fitted?
On the day before your fitting please make sure your hair is washed, preferably with a clarifying shampoo which ensures all oil and residue is removed from your hair. This is more important if you are having the pre-bonded method of extensions. If you don’t have a clarifying shampoo, a normal shampoo is fine. Please do not apply any styling products or conditioner anywhere near the roots as this can affect the adhesion of the keratin bonds, or cause micro rings to slip. Please come to your appointment with your hair straightened and in its usual parting.
Do I have to pay a deposit when I book?
A deposit of £150 is required during your consultation so your hair can be ordered and to secure your appointment. The deposit is non-refundable and will be lost if the appointment is cancelled. The £150 deposit Is then deducted from the total amount payable on the day of fitting.